OrderEm Help Center


Welcome to our comprehensive Help and Support hub, designed to empower you in every step of your journey with our online ordering software. Whether you're exploring our mobile app, website integration, loyalty programs, or other features, this resource-rich section is your ultimate guide to a seamless setup and successful launch. We've organized a range of topics, complete with explainer videos for selected categories, ensuring that merchants can effortlessly follow our user-friendly steps to kick start thier business ventures with confidence.


Introduction to OrderEm

Follow our step by step guides to launch your business on OrderEm.

Custom Mobile App

Set up your own custom app in a fraction of the time and cost.

Online Ordering

Set up your online shop in a few easy steps.

Self Service Kiosk

Set up and customize a cloud based kiosk in a few easy steps.

Custom Website

Build your own custom website with easy to use templates.



Integrate delivery options into your online ordering software. Start here.

In Seat

Set up in-seat orders on your custom app in a few easy steps.


Ready for app and website takeout orders? Start here.

In Room

Enable in-room orders via app in a few easy steps.


Get curbside orders rolling. Follow our steps to set it up.


Set up your online catering business in a few easy steps.


Enable drive-thru orders. Create yours with simple steps.


Set up shipping for your ecommerce business in a few easy steps.



Set up a custom loyalty program in a few minutes.


Enable Cross-Sell features to boost sales.


Offering coupons to promote products? Set it up here.

Push Notifications

Set up push notifications for your customers.


Set up your BOGO offers in a jiffy.


Order Management

Manage and track your orders in real time.

Loyalty Management

Manage Loyalty Programs. Increase customer engagement.

Delivery Management

Integrate delivery across channels, track drivers real time.

Content Management

Manage your content across all sales channels.

Customer Management

Manage your customers from a unified dashboard.