Sell more with in-seat delivery
Take in-seat orders from custom app
No matter the venue: theaters, convention centers, stadiums, in restaurant seats, etc. OrderEm’s online ‘in-seat delivery’ ordering system allows customers to have their order delivered to their seats without having to stand in a queue.
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Get your customers to order more from the comfort of their seat
In-seat ordering allows fans, watching their favorite shows or sports, to order food and drink from their seat using their own mobile devices.
Boost your revenue
Customers not only order more often, but they place larger orders when they can remain in the comfort of their seats and continue watching the game or show. Your runners remain motivated as they also profit from the tips received. It’s a win-win for all.
More orders in less time
With in-seat ordering, customers do not have to wait for anyone to take down their orders. The ease of ordering presented by in-seat ordering using your app enables you to take and execute more orders in much less time.
Reduce your lines
Ensuring that customers don’t miss any of the action by delivering their order straight to their seats, you also get the added benefit of faster sales to the shorter queues at the concession stand lines.
Menus on customer phones
Customers can take their own time to check out your menu and choose items they want, along with their choice of add-ons. Make sure to include large, attractive photos for your menu item.
Free order management system
With our free order management system, get notified instantly whenever a customer places an order. Getting advance orders and payments enable you to confidently plan, prepare and deliver the order at your own pace.
How it works for service staff
Receive & prepare orders
Receive a sound alert notification whenever new orders come in.
Click "Claim" and start preparing the order.
Fulfill in-seat order
Click "Confirm" when the order is ready and hand it over to a runner for delivery.
Customers also receive a text alert that the order is ready to be served to their seat.
Enhance the customer experience
View all sales data and monitor inventory levels in real-time.
Use Menu analytics to determine what is selling vs what’s not to help increase order volume.
How it works for runners
Receive & deliver orders
Check-in to the DeliverEm app. Receive a sound alert whenever new orders come in.
Click "assign to me" and get ready to pick up the order.
Fulfill in-seat order
Click "Order picked-up" after collecting the order. Serve at the customer's designated seat.
Complete the order
Click on "Collect Money" if the order was in-person payment, or
Click "Delivery Completed" once the order is delivered to the customer's seat.
How it works for customers
Browse for the MunchEm website, or download the MunchEm app (Android & IOS) and then search for the location or business to place an order.
Alternatively, orders can be placed directly from the custom website or app if the business has them.
Make a payment
Place an advanced order by scheduling or order instantly looking through the menu, to deliver to the seat.
Leave a tip of your choice and pay with a credit card or in-person securely in-app/website.
Receive a text alert when the order is ready.
The order will be delivered to your designated seat location.
What exactly is the online in-seat food ordering system?
How does the online in-seat delivery management system work?
Why should I offer online in-seat food orders?
Can we expect tips from customers?
How can I know customer seat details to deliver their order?
How can I get to know the user’s additional preferences about their order?
Is there any cash-on-delivery option for in-seat delivery?
Can I turn off my in-seat delivery settings or change my settings?
Can I configure all concession stands in our venue to offer this?
Can I track all my runners?
Start selling with OrderEm today
OrderEm offers you all the resources and tools you need to not just launch your business online, but to achieve the success you have been dreaming of. Get started with a free trial today itself.