Start selling more with cross-sell

Increase your sales! The primary reason for creating cross-sells is to aid your in-store employees and online ordering. Cross-sell prompts each customer to buy more!

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Start selling more with cross-sell

Cross-sell enhances customer satisfaction and builds loyalty

Cross-sell foresees the user’s needs. Make them feel more satisfied since you are adding more value by offering what they need. This will result in more loyalty to your brand and ultimately - more sales!

Increase the sales value

Increase the sales value

Cross-selling allows you to sell additional items to the customers already making related purchases. Create suggested items for customers to order based on top items, popular items, or unordered items to boost your sales.

Empower the staff

Empower your staff to run your business more profitably. When a designated item is selected, they can offer additional products or services that complement the item. For example: when a customer buys a burger - would you also like fries and a drink?

Empower the staff
Empower online ordering

Empower online ordering

Create a Cross-sell so that the system automatically prompts customers when a designated item is selected to offer additional products that complement their original selection.

Empower omni channel

To increase sales, use your orderEm platform to create cross-sells that work across all your sales channels - online store, custom website, custom apps, kiosks, and in-store purchases.

Empower omni channel
Know your audience better

Know your audience better

With each sale, you will be able to analyze your clients spending habits. This enables you to improve your strategy and make it more effective, which in turn, leads to more sales.

Better user experience

By identifying related products and suggesting them to your customers using cross-sell marketing, you are encouraging these users to learn more about your brand and other products you have across all your sales channels.

Better user experience

How it works

1

Understand your customer needs

Understand your customer needs

Understanding your customer's requirements help you determine the types of products and services that offer them the value they seek.

2

Know what customers buy

Know what customers buy

Knowing exactly what customers are buying enables you to cross-sell the right product to complement their purchase.

3

Identify the gap

Identify the gap

When you know what your customers need and what they are currently buying, it is easier to identify additional items they may need and are more likely to purchase. Make sure to cross-sell at the right time - during weekends, holidays, after work hours when customers are in a rush to get their purchases done!

FAQs

If you have more queries, you can speak to an OrderEm representative by contacting us at 855-210-APPS or Info@orderem.com

What is cross-selling?
Cross-selling is a marketing strategy that prompts a customer to purchase additional products that are related to what's being bought already. Example: offering fries along with a burger or batteries to a customer buying a clock.
Why is cross-selling important?
Cross-selling is beneficial for both you and your customer as it leads to increased sales revenue and improved customer satisfaction.
When should you cross-sell?
An important aspect of cross-selling is knowing the right time. Weekends, holidays, or after work when customers are in a rush to buy are all good times to cross-sell and increase your sales.
Which products are best for cross-selling?
Items that are frequently-purchased-together, trial products, deals of the day, popular products, and most importantly, products that complement the ones customers have already purchased or are about to purchase.
Cross-selling is a great opportunity to promote your less popular products. Suggest them along with items that customers may find useful together.
Why does cross-sell work so well?
Effective cross-selling by offering the right items to complement purchases made by customers personalizes the customer experience, boosting customer satisfaction and increasing revenue.
Cross-selling encourages customers to browse through more items in your store. It increases brand awareness as the customer becomes more engaged with the variety of products being introduced, ultimately leading to higher conversion rates.
How do I personalize cross-sell marketing to increase customer satisfaction?
You can understand the customer's needs by running a menu analytic report that will display the data of the purchases your customers are making. That will help you to know exactly what they are buying to make sure you can cross-sell the right product/service to complement their purchases.

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