Loyalty management increases sales!
Loyalty programs can turn your new customers into regular ones that keep coming back and increasing sales! OrderEm’s loyalty management tools help you acquire, engage and retain customers.
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Easily manage loyalty across your sales channels
Did you know that 41% of an online shop’s revenue is from just 8% of its customers? This is the power of repeat customers, the ones who are loyal to your brand. Repeat customers not only buy more from you, they also tend to buy more often!
Exclusive loyalty points program
Build your own loyalty points program to increase customer retention, boost revenue, gather customer insights and develop deeper customer relationships. Reward your customers for their loyalty.
Provide omni-channel experiences
Today's consumers are demanding robust and rewarding omni-channel experiences in exchange for their loyalty. At OrderEm, we have made it easy for you to exceed their expectations.
Manage on any device
You can smoothly manage loyalty requests on the OrderEm app or website, using Android or iOS devices. Use any internet connected device from smartphones to tablets or laptops.
Increase user engagement
User engagement is the key for faster growth. Engage users across your app, website and in-store using OrderEm loyalty management tools. Create and offer eGift cards, coupons, BOGO offers and more.
How it works
Market loyalty program
Market your loyalty program through social media, email and text campaigns to retain the existing customers and acquire new customers through referral programs who get their friends to buy from your brand by offering loyalty.
Allow customers to earn rewards across omni-channel
Allow customers to earn points on subtotal amounts excluding taxes and other services. Your customers can earn rewards through all your sales channels like your custom app, website, and in-store which they can redeem and it will encourage them to make another purchase.
Add loyalty points for instore purchase
Add Loyalty points to the customer's account automatically for their instore purchase by scanning their QR code through the manage customer tab of the OrderEm app and mention their purchase amount.
What is Loyalty management?
What is customer loyalty and retention?
What is a loyalty management system?
How do you build customer loyalty?
Why do loyalty programs fail?
Customer loyalty programs can fail for several reasons
- Ineffective program marketing.
- Poor user experience and not enough ease-of-use.
- A lack of omni-channel customer engagement strategies.
- Other loyalty programs offer more compelling rewards.
- Reward fulfillment is too slow to meaningfully shift behavior.
- Goals are unattainable or unrealistic for most members, or reward-earning opportunities are too infrequent.
- There isn’t a space for customers to provide feedback.
- The program grows stale due to a lack of re-engagement strategies or new loyalty promotions.
How can I check my customers loyalty reward points?
Start manage with OrderEm today!
Create your own loyalty programs, Order, Delivery, and more to Management your business, boost customer retention and increase your revenue