Offer takeout on your custom app & website

OrderEm’s Online Takeout order system allows your customers to place takeout orders directly from your website, custom app, or your Facebook page. Once an order is placed, our system suggests the best time to pick up their orders based on preparation times.

Because your online orders have cross-selling opportunities, the size of your customer’s orders will increase. Order accuracy also improves as the customer is responsible for placing their correct order; so, mistakes aren’t dependent upon your employees. For the complete benefits of online ordering, see our blog article.

Once a customer places an order, you will get a notification through our order management app, phone call, text message, or email with order details of the customer. This will also display the item details, delivery address, and notes in addition to that. You will then also have the ability to print the orders in your kitchen directly if you work with a POS-compatible partner. After that, your kitchen simply prepares the food and then notify the customer of the appropriate time to pick up their order. Download the OrderEm app for iOS and Android here.

The main reason behind online takeout orders is to cut down your concession lines for users to receive their orders and help you to manage more orders in less time. Customers are more comfortable ordering online via apps/websites than by calling. Customers feel not only order accuracy improves, but they can save much more through online and incentivize with coupons and promotional offers. Apart from that, most customers want to know when their food will be prepared and at what time they can pick up their food without waiting.

Yes, you can turn off your take order settings whenever you want. We provide an option for you to turn off your settings at certain hours/days; after that it will turn on automatically. And you can change your settings at any time and save the changes.

Our system integrates with leading POS systems like Clover, Square, Stripe. So your online sales will directly show up in your POS, and every order can be automatically printed to your kitchen printers. Hence, no hand-writing tickets are required. Save time and increase order accuracy.

If your customers are not comfortable with your accurate time to pick up their order. At that time, they can choose their convenient time to pick up their order by choosing ASAP timings. In this way, you will not lose your customer.

OrderEm allows you to configure your choice of notifications either through phone call or email or fax, or text message that will notify you. Or, if you download OrderEm app through app notification, you will get notified whenever a user places an order at your restaurant.

Some customers would like to place their order beforehand. For example, suppose a customer likes to place their evening dinner order in the morning or a birthday party order a week before; in that case, you can provide that facility by allowing future orders from 24 hours to 7 days or more.