Sell more with online delivery ordering

An online delivery order system allows you to directly take delivery orders from your website, custom app, or Facebook page. Thus, making it easier for your customers to place their orders from anywhere. By implementing this system, customers can also take comfort in knowing that their food is ordered with accuracy and that they have the ability to save on their food orders through coupons and other promotional offers.

Once a customer places an order, you’ll get a notification through your order management app, a phone call, text, or email with the order details & item details, the delivery address, and notes. Your kitchen will then directly prepare the food and notify the driver when it’s ready for pickup and delivery to the customer.

The main reason you should offer online delivery orders is that it’ll cut down on your concession lines and help you manage more orders in less time. Another reason is that in today’s digital world, customers are more comfortable ordering online via apps or a website than they are ordering traditionally over the phone. Additionally, most customers want to know when their food will be prepared and at what time they can pick up their food without wasting their time. And online delivery orders help add to their peace of mind.

OrderEm allows you to configure your choice of notifications either through phone call or email or fax, or text message that will notify you. Or, if you download OrderEm app through app notification, you will get notified whenever a user places an order at your restaurant.

Through the OrderEm app, you can assign the order to the driver. Go to OrderEm app login with your user credentials there; you can see a list of received orders, confirmed orders, and completed orders. Go to the list of received orders and click on the respective delivery order id, and select the assign driver option list of drivers will show and assign to the available driver.

Yes, you can charge delivery fees from customers to deliver their food to their doorstep. And customers will also know how much you're charging per delivery to them while ordering.

Yes, you create your delivery zones, which are flexible to provide your delivery service with minimum delivery fee charges per order and minimum time taken by the driver to deliver the order to your customer.

If you like to take orders outside the zone, you can extend the delivery zone and can also charge per mile as your choice.

Yes, you can turn off your settings whenever you want. We provide an option for you to turn off your settings at certain hours/days; after that, it will turn on automatically. And you can change delivery settings at any time and save the changes.

By going to the Hours page, which is under your vusiness name there you can create your set of delivery hours. And you can also provide an added set of hours directly to all categories of your menu by selecting across all categories options.