Setup ordering/cancellation notice periods

Sell more with online catering orders

Easily showcase and sell your food with our innovative digital menu software. Get OrderEm's cloud-based catering solutions for businesses of all sizes, to manage costs, track inventory, monitor sales & much more.

Try out our powerful online ordering system.

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Sell more with online catering orders

Upgrade your catering business with online ordering

With OrderEm's cloud-based catering solutions, you can now seamlessly manage your food catering services from a single point. OrderEm helps you manage every detail of your catering business, from menu planning to accepting orders and delivery.

Commission-free online catering

Commission-free online catering

Take online catering orders directly from your website or apps today. Stop paying third party commissions. Sign up with orderEm today and get started with our easy-to-use setup.

Setup ordering notice period

With personalized catering settings, you can take unlimited catering orders online and easily keep track of them all. To ensure adequate time for food preparation, you can set the minimum notice period required for placing or canceling an order.

Setup ordering notice period
Grow your catering orders

Grow your catering orders

Enhance customer experiences and improve customer retention rates by offering customized discount coupons and loyalty programs. Engage your consumers using personalized messages sent using SMS, email, or PUSH notifications.

Flexible payment options

Offer your customers the option to make their payment in multiple ways: online payment, in-app payment, or traditional in-store payment. Check out our POS solutions here.

Flexible payment options
Manage multiple locations

Manage multiple locations

With OrderEm's software, you can easily manage orders and deliveries to multiple locations. Easily add more locations to your app as your restaurant expands. No matter how many locations you have, we've got you covered!

How it works for service staff

1

Receive & prepare the order

Receive & prepare the order

Receive a sound alert notification whenever new orders come in.

Click "Claim" and start preparing the order.

2

Fulfill catering order

Fulfill catering order

Click "Confirm" when the order is ready for the driver to pickup for delivery.

Customers will also receive a text alert that their order is ready for delivery.

3

Track the driver

Track the driver

Assign order to the driver whoever is available and ready to pick up.

Track driver performance in real time of the order.

How it works for delivery driver

1

Receive & deliver orders

Receive & deliver orders

Check-in to the DeliverEm app. Receive a sound alert whenever new orders come in.

Click "assign to me" and get ready to pick up the order.

2

Fulfill catering order

Fulfill catering  order

Click "Order picked-up" after collecting the order. Serve at the customer's delivery location with help from our real-time tracking system.

3

Complete the order

Complete the order

Click on "Collect Money" if the order was in-person payment, or

Click "Delivery Completed" once the order is delivered to the customer's delivery location.

How it works for customers

1

Place orders

Place orders

Browse the MunchEm website, or download the MunchEm app (Android & iOS) and search for the location or business to place an order.

Alternatively, if you have, your business website will Browse for it, or download the business app (Android & iOS) and look into the menu to place an order.

2

Make a payment

Make a payment

Place an advanced order by scheduling, or order instantly looking through the menu for delivery or pickup.

Before proceeding to pay, leave a tip of your choice and pay with a credit card or in-person securely in-app/website.

3

Receive orders

Receive orders

Receive a text alert when the catering order is ready

Order will get to your designated location that is mentioned to get delivered or go to pickup.

Templates

Cloud Kitchens
Cloud kitchens
Pizzerias
Pizzerias
Coffee shops
Coffee shops
Bakeries
Bakeries

FAQs

If you have more queries, you can speak to an OrderEm representative by contacting us at 855-210-APPS or Info@orderem.com

What exactly is the online catering system?
The Online Catering system allows you to take large delivery orders at a time directly from your website, custom app, or Facebook page. Customers can easily place their orders from anywhere, thus saving them time and adding value.
How does the online catering system work?
Once a customer places an order, you will get a notification via the OrderEm app, phone, text, or email with the customer’s order & item details, delivery address, and notes. Your kitchen then prepares the food and notifies the driver when to pick up and deliver the order.
Is there a cancellation fee?
OrderEm does not believe in contracts or commitments to lock you in. We believe in providing value to your business that increases your resources and revenue. If you are not happy, you can cancel our service at any time: No Cancellation Fees, no upfront charges.
What type of support do you offer?
We offer free phone, email, and online chat support to all our merchants. We are here to help explain every OrderEm feature with instructions on how to set up and manage orders.
Why should I take catering orders from my website?
Online catering systems help your customers place orders easily from their home/office for birthday events, marriage events, annual parties, etc by saving their precious time and incentivizing with coupons and promotional offers.
When a customer places an online catering order, does it notify me?
OrderEm allows you to configure your choice of notifications either through phone call or email or fax, or text message that will notify you. Or, if you download OrderEm app through app notification, you will get notified whenever a user places an order at your restaurant.
Does the online catering system allow future orders? And how many days?
Yes, the catering system will allow future orders to be placed. It is based on your choice how many hours or days or months you like to allow and will notify you of your catering order received (via phone call or email or fax or text message).
Can I turn off my online catering settings?
Yes, you can turn off your catering settings whenever you want. We provide an option for you to turn off your settings for certain hours/days; after that it will turn on automatically.
Do you make custom changes or integrate with our in house software?
Yes, we can make any custom changes you need or plan integration with your software if needed. If you need a custom change, do not hesitate to contact us.
If you think that you will need a custom change made to our product(s), we advise you to contact us first before purchasing so we can give you a quote for the modification before downloading the standard version. This will ensure that you will receive a product with the features you need for the price you want to pay.

Start selling with OrderEm today

OrderEm offers you all the resources and tools you need to not just launch your business online, but to achieve the success you have been dreaming of. Get started with a free trial today itself.