Setup ordering/cancellation notice periods
Sell more with online catering orders
Easily showcase and sell your food with our innovative digital menu software. Get OrderEm's cloud-based catering solutions for businesses of all sizes, to manage costs, track inventory, monitor sales & much more.
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Upgrade your catering business with online ordering
With OrderEm's cloud-based catering solutions, you can now seamlessly manage your food catering services from a single point. OrderEm helps you manage every detail of your catering business, from menu planning to accepting orders and delivery.
Commission-free online catering
Take online catering orders directly from your website or apps today. Stop paying third party commissions. Sign up with orderEm today and get started with our easy-to-use setup.
Setup ordering notice period
With personalized catering settings, you can take unlimited catering orders online and easily keep track of them all. To ensure adequate time for food preparation, you can set the minimum notice period required for placing or canceling an order.
Grow your catering orders
Enhance customer experiences and improve customer retention rates by offering customized discount coupons and loyalty programs. Engage your consumers using personalized messages sent using SMS, email, or PUSH notifications.
Manage multiple locations
With OrderEm's software, you can easily manage orders and deliveries to multiple locations. Easily add more locations to your app as your restaurant expands. No matter how many locations you have, we've got you covered!
How it works for service staff
Receive & prepare the order
Receive a sound alert notification whenever new orders come in.
Click "Claim" and start preparing the order.
Fulfill catering order
Click "Confirm" when the order is ready for the driver to pickup for delivery.
Customers will also receive a text alert that their order is ready for delivery.
Track the driver
Assign order to the driver whoever is available and ready to pick up.
Track driver performance in real time of the order.
How it works for delivery driver
Receive & deliver orders
Check-in to the DeliverEm app. Receive a sound alert whenever new orders come in.
Click "assign to me" and get ready to pick up the order.
Fulfill catering order
Click "Order picked-up" after collecting the order. Serve at the customer's delivery location with help from our real-time tracking system.
Complete the order
Click on "Collect Money" if the order was in-person payment, or
Click "Delivery Completed" once the order is delivered to the customer's delivery location.
How it works for customers
Browse the MunchEm website, or download the MunchEm app (Android & iOS) and search for the location or business to place an order.
Alternatively, if you have, your business website will Browse for it, or download the business app (Android & iOS) and look into the menu to place an order.
Make a payment
Place an advanced order by scheduling, or order instantly looking through the menu for delivery or pickup.
Before proceeding to pay, leave a tip of your choice and pay with a credit card or in-person securely in-app/website.
Receive a text alert when the catering order is ready
Order will get to your designated location that is mentioned to get delivered or go to pickup.
What exactly is the online catering system?
How does the online catering system work?
Is there a cancellation fee?
What type of support do you offer?
Why should I take catering orders from my website?
When a customer places an online catering order, does it notify me?
Does the online catering system allow future orders? And how many days?
Can I turn off my online catering settings?
Do you make custom changes or integrate with our in house software?
Start selling with OrderEm today
OrderEm offers you all the resources and tools you need to not just launch your business online, but to achieve the success you have been dreaming of. Get started with a free trial today itself.