Effective customer management
Customer Relationship Management (CRM) from OrderEm is more than just a technological solution. It’s a strategy to identify, grow and retain profitable customers by understanding their needs and behaviours.
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Increase leads, sales revenue and customer retention
OrderEm’s Customer Relationship Management system helps you build customer relationships which, in turn, increases sales and your revenue. Get easy, direct access to your real-time client data, anytime from anywhere in the world.
Unified customer database
OrderEm makes it easy to consolidate all your customer data from across your various sales channels, both in-store and online, to get a unified view of your customers. Understanding your customer needs is vital for building a successful business.
Personalized marketing campaigns
Collect your customer preferences and feedback to create effective marketing campaigns. Send email, text or push notification to build customer relationships and increase your revenue.
Increase customer engagement
Customer engagement results from great customer experiences. Engage your customers with personalized messages and promotions using your customer database
Build loyalty and retain customers
Customer loyalty and retention are driven by the level of customer service you provide. Use the customer data to improve your customer service and to create loyalty programs that boost your revenue.
How it works
Our OrderEm CRM platform collects your customer data automatically across omni-channels whenever a customer places an order.
Use CRM to analyze and gain a better understanding of your customer’s needs and desires. You can reward and target your most valuable customers by offering loyalty points, gift cards, etc
Ordering onbehalf of customer
OrderEm’s CRM allows you to place orders on behalf of customers who have trouble finding the right products or unable to access the Internet. This boosts both customer satisfaction and your sales.
What is customer management?
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What is the difference between customer service and customer experience?
How can I add my customer data into CRM to maintain?
Start Marketing with OrderEm Today!
Create your own loyalty programs, eGift cards, coupons, and more to market your business, boost customer retention and increase your revenue