In-seat ordering · Scan. Order. Delivered to your seat.

Launch In-Seat Ordering in minutes!

AI sets up QR ordering for every seat.

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+34%

revenue per seat with in-seat ordering

queue time for customers

3×

more orders per event vs counter-only

60 sec

to order and pay from any seat

Seat-based ordering

Scan the QR. Browse the menu. Order without leaving your seat.

Every seat gets a QR code. Customer scans it, their seat number is captured automatically, they browse your menu, and pay by card — all in under 60 seconds. Your kitchen gets the order with the seat number attached.

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Seat number captured automatically on QR scan

✓

Full menu browsable on any smartphone — no app download required

✓

Card payment in-browser — Apple Pay and Google Pay supported

✓

Order confirmed with SMS — customer knows when to expect it

MunchEm Stadium 📍 Section B · Row 4 · Seat 12

2 items in cart

$19.48 → Pay now

Revenue impact

The concessions stand serves 400 people. In-seat ordering serves everyone.

At a sold-out game with 10,000 seats, the bottleneck isn't appetite — it's the queue. Most fans don't bother. In-seat ordering removes the friction entirely. Every zone becomes a revenue zone.

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Orders from sections that never reached the concession stand

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Re-orders mid-event — customers order rounds, not just once

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Upsell prompts at checkout outperform counter upsells

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Zero staffing needed at ordering — staff focus on delivery only

Event revenue comparison

Counter only

$8,400

per event avg.

With in-seat

$14,200

per event avg.

Lower bowl — Section A–D

Delivery in 8 min · 94% satisfaction

$4,820

Upper deck — Section E–H

Previously 0 concession sales

$3,140

VIP suites — Section S

Avg. $68 per seat · Re-orders ×2.1

$6,240

Staff & dispatch

Your runners know exactly where to go. No guessing. No wrong rows.

Every order lands in your staff dashboard with the exact seat reference — section, row, seat number. Runners pick up from the kitchen, navigate to the seat, and close the order with one tap. No paper tickets, no walkie-talkies.

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Exact seat reference on every ticket — section, row, seat

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Orders grouped by delivery zone for efficient runners

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Customer gets SMS when runner is on the way

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One-tap delivery confirmation — order closes automatically

Seat delivery queue6 active orders

B4·12

Burger · Fries · Beer

Section B · Row 4 · Seat 12

B4·15

Hot Dog × 2 · 2× Soda

Section B · Row 4 · Seat 15

C2·07

Nachos · Beer × 3

Section C · Row 2 · Seat 7

Built for every seated inseat-venue

If there's a seat,
there's a sale waiting.

🏟️

Stadiums & Arenas

Turn every seat into a concession stand. Serve sections that never reached the counter.

🎭

Theatres & Cinemas

Pre-show and interval orders. No lobby chaos. No rattling popcorn during the performance.

🍽️

Restaurants & Bars

Table-side QR ordering. Staff focus on service and delivery — not taking orders.

🎡

Theme Parks & Events

Order food before the ride ends. Pick it up on the way out. Zero downtime in their day.

How in-seat ordering works

Scan. Order. Delivered.
Stay in your seat.

Customer scans the QR

Each seat has a QR code. Scan it on any smartphone — seat number captured automatically. No app download, no login required.

Browse, order & pay

Full menu on their screen. Add items, customise, pay by card or Apple Pay — all in under 60 seconds without leaving their seat.

Kitchen gets the ticket

Order fires instantly with the seat reference. Your team preps it and assigns a runner. Customer gets an SMS when it's on the way.

Runner delivers to the seat

Runner navigates to the exact seat, delivers the order, taps "Done." Customer never missed a moment of the game.

Other ways to sell with OrderEm

🛵 Delivery 🥡 Takeout 🚗 Curbside 🪟 Drive-thru 🏟️ In-seat 🛏️ In-room 🍽️ Catering 📦 Shipping

Zero commissions · Flat monthly fee

Every empty cup in your
venue is revenue you didn't
give them a chance to spend.

Set up in-seat ordering free — QR codes ready in under a day, no developer needed.

Start free trial →